Customer Feedback

Belaire Ferries proudly operates the West Harbour and Rakino ferry services on behalf of Auckland Transport.

If you would like to provide feedback regarding our services, please contact Auckland Transport using one of the methods below:

Auckland Transport feedback form

Phone: 0800 103 080 if within Auckland
Phone: 09 366 6400

Lost Property

If you have left items behind whilst travelling with us, please contact our administration team using the details below:

Phone: 09 416 6344
Email: sales@belaire.co.nz

All lost property is held at the ferry terminal in Hobsonville Marina (Pier C).

Head office

If you would like to contact our head office, please use the contact details below:

Phone: 09 416 6344
Email: sales@belaire.co.nz